This information is about how to get emergency help in a crisis.

A crisis is when you are in danger or are very upset.

You might be in danger if

• You want to hurt yourself

• You want to hurt someone else

• You want to die

Call 000 for an ambulance or the police.

Or go to an emergency department at a hospital.

You do not need an appointment to go to an emergency department.

You can ask someone you trust to take you to the emergency department.

There are many people you might trust.

For more information about who you might trust go to https://www.idmhconnect.health/someone-trust

Communicate with someone you trust.

To communicate is how you understand and share your feelings or information.

You can also communicate with services by

• Phone

• Online

Lifeline Australia

Call on 13 11 14 any time of the day.

Text 0477 13 11 14  from 12 noon to 6am.

Chat online on https://www.lifeline.org.au/crisis-chat/ from 12 noon to 6am.  

NSW Mental Health Line

If you need to speak with a mental health worker you can ring the NSW Mental Health Line on 1800 011 511 any time on any day.

Mental health workers are people who work to help you with your mental health.

The mental health worker might

• Refer you to the local mental health team

• Give you information about other services that can help you

Suicide Call Back Service

Call on 1300 659 467

MensLine Australia

Call on 1300 78 99 78

Beyond Blue

Call on 1300 22 4636

GP

A GP is the doctor that you see when you

• Are sick

• Need a health check

Psychologist

If you have one.

A psychologist helps you with your mental health by talking with you.

Psychologists help you find things you can do to feel better.

Psychiatrist

If you have one.

A psychiatrist is a doctor who helps you with your mental health using talking and medicine.

They might not be able to communicate with you right away.

But they will be able to help you.

An Emergency help card can keep you and others safe in a crisis.

It can support you and others to

• Know what to do in a crisis

• Know who to contact in a crisis

• Call phone lines that can support you in a crisis

You can use the Emergency help card template to make an Emergency Card that is right for you.

For more information about the Emergency help card go to https://idmhconnect.health/emergency-help-template/ER