Emergency help
![Document](/sites/default/files/styles/easy_read/public/media-image/worksheet%20.png?itok=NPPkN65Y)
This information is about how to get emergency help in a crisis.
A crisis is when you are in danger or are very upset.
![Supporting someone with mental illness](/sites/default/files/styles/easy_read/public/media-image/very%20upset%20.png?itok=oj71QCHW)
You might be in danger if
- You want to hurt yourself
- You want to hurt someone else
- You want to die
![Talking on the phone and looking upset](/sites/default/files/styles/easy_read/public/media-image/Phone%201%20Upset.png?itok=VRZ9qQWX)
Call 000 for an ambulance or the police.
![Emergency](/sites/default/files/styles/easy_read/public/media-image/emergancy%20.png?itok=3cDFzI_n)
Or go to an emergency department at a hospital.
![Cannot call doctor](/sites/default/files/styles/easy_read/public/media-image/doctor%20call%20crossed.png?itok=1x0oOasy)
You do not need an appointment to go to an emergency department.
![Two woman standing in front of a black car.](/sites/default/files/styles/easy_read/public/media-image/Drive.png?itok=Dr2DmYnC)
You can ask someone you trust to take you to the emergency department.
![Talking to someone you trust](/sites/default/files/styles/easy_read/public/media-image/Social%20work.png?itok=FeHvPhZw)
There are many people you might trust.
For more information about who you might trust go to https://www.idmhconnect.health/someone-trust
![Talking to someone you trust](/sites/default/files/styles/easy_read/public/media-image/Social%20work.png?itok=FeHvPhZw)
Communicate with someone you trust.
![Communication](/sites/default/files/styles/easy_read/public/media-image/Communication%201_0.png?itok=Km_5tLKD)
To communicate is how you understand and share your feelings or information.
![Talking on the phone with a professional](/sites/default/files/styles/easy_read/public/media-image/support%20line%20.png?itok=db9i5PfR)
You can also communicate with services by
- Phone
- Online
![Mobile phone apps](/sites/default/files/styles/easy_read/public/media-image/apps.png?itok=0WRPQE4w)
Lifeline Australia
Call on 13 11 14 any time of the day.
Text 0477 13 11 14 from 12 noon to 6am.
Chat online on https://www.lifeline.org.au/crisis-chat/ from 12 noon to 6am.
![NSW Mental health line logo. Two lines of information. It says Mental health line on the top line. On the bottom line has their number, 1800 011 511.](/sites/default/files/styles/easy_read/public/media-image/mental-health-line.png?itok=uuPMTDLm)
NSW Mental Health Line
If you need to speak with a mental health worker you can ring the NSW Mental Health Line on 1800 011 511 any time on any day.
![Two people sitting on different sides of a desk. One is a doctor and the other is a patient. Both look happy.](/sites/default/files/styles/easy_read/public/media-image/GP%20Doctor%208.png?itok=YX4lKEkx)
Mental health workers are people who work to help you with your mental health.
![Person looking upset while talking to a health worker on the phone](/sites/default/files/styles/easy_read/public/media-image/ignorned%20by%20doctor%20.png?itok=6uqWNDwr)
The mental health worker might
- Refer you to the local mental health team
- Give you information about other services that can help you
![Talking on the phone and looking upset](/sites/default/files/styles/easy_read/public/media-image/Phone%201%20Upset.png?itok=VRZ9qQWX)
Suicide Call Back Service
Call on 1300 659 467
![Mens line logo. Two lines of text next. Top line says Mens Line in black. Below it says Australia in orange. To the left of the text is four columns of small orange boxes of different lengths.](/sites/default/files/styles/easy_read/public/media-image/MensLine_logo.png?itok=Bs_hdxAJ)
MensLine Australia
Call on 1300 78 99 78
![Beyond Blue logo and contact information](/sites/default/files/styles/easy_read/public/media-image/BEY1369_Beyond%20Blue%20Support%20Service%20web%20tile_60x65mm%20%282%29.png?itok=j-eMkEK5)
Beyond Blue
Call on 1300 22 4636
![Seeing a health worker](/sites/default/files/styles/easy_read/public/media-image/GP%20%28visiting%20your%20GP%29%20.png?itok=ZcdyuJXI)
GP
A GP is the doctor that you see when you
- Are sick
- Need a health check
![Two people sitting across each other on a round table. One person is talking and using their hands. The other person is listening.](/sites/default/files/styles/easy_read/public/media-image/Resident%20Chat%204.png?itok=ntEEoWPl)
Psychologist
If you have one.
A psychologist helps you with your mental health by talking with you.
Psychologists help you find things you can do to feel better.
![Two people communicating with each other](/sites/default/files/styles/easy_read/public/media-image/Talk%20and%20listen.png?itok=FCsBaHm3)
Psychiatrist
If you have one.
A psychiatrist is a doctor who helps you with your mental health using talking and medicine.
![Communication](/sites/default/files/styles/easy_read/public/media-image/Communication%201_0.png?itok=Km_5tLKD)
They might not be able to communicate with you right away.
But they will be able to help you.
![Supporting someone with mental illness](/sites/default/files/styles/easy_read/public/media-image/very%20upset%20.png?itok=oj71QCHW)
An Emergency help card can keep you and others safe in a crisis.
![one side of the Emergency help card. In top left corner is this websites logo. Centre the card is a red box. Inside the box are emergency help lines and their numbers.](/sites/default/files/styles/easy_read/public/media-image/Back%20%281%29.png?itok=6tVydjb3)
It can support you and others to
- Know what to do in a crisis
- Know who to contact in a crisis
- Call phone lines that can support you in a crisis
![Both sides of emergency card. The bottom edge of each side is connected to make a longer rectangle. Around the outside of this rectangle is a dotted black line. Connected to this line are a pair of black scissors in the top right-hand corner.](/sites/default/files/styles/easy_read/public/media-image/Cut_EC.png?itok=wuuRHCYL)
You can use the Emergency help card template to make an Emergency Card that is right for you.
![Person in an office](/sites/default/files/styles/easy_read/public/media-image/Office%20Work.png?itok=iy0796IC)
For more information about the Emergency help card go to https://idmhconnect.health/emergency-help-template/ER