Working with your team

Introduction
Document

This information is about working with your team to support your mental health.

 

It has information about

Working together
  • Working with your team
Man smiling
  • How working together with your team can help you have good mental health
Not working together
  • When teams do not work well together
Two people sharing information
  • How you and your team can work together to support your mental health
Four people sitting around a round table. One person is standing, leaning on the table with their left arm. The group are looking at sheets of paper on the table. Some people are looking at the same documents, others are looking at the documents independently.
  • How working together can help in other ways
Working with your team
Person pointing to themself

You should be included in your mental health care.

 

Mental health is about 

  • How you think

 

  • How you feel
A group of six people. All are smiling.  In the front on the left is a man in suit with his left hand raised in a wave. Behind him is two women. The older woman is hugging the younger woman from behind. Next to them on the right is a man and young man, with their arms around each others shoulders. IN front of them is a woman in suit holding a black folder in her hands in front of her body.

You might have a mental health team.

 

A mental health team is a group of people who support your mental health care.

 

This might include people you trust.

Talking to someone you trust

There are many people you might trust.

 

For more information about who you might trust go to https://www.idmhconnect.health/ someone-trust

Working together

People who support you should listen to your thoughts and wants about your mental health care.

 

You should be included in discussions about your mental health.

Communication

You can communicate with your team about how they can work together to help you best.

 

To communicate is how you understand and share your feelings or information.

How working together with your team can help you have good mental health
Man smiling

Your mental health team might work together to support your mental health.

Working together

Below are some examples of what working together might mean for your team.

Health worker giving information

Your team might 

 

  • Discuss what would help you best
Plan
  • Make a care plan together to support you to have good mental health

 

A care plan is a list of things you can do to help you get better.

 

A care plan is sometimes called a treatment plan.

Two people sharing information

Your team might also

 

  • Share information about you with other health workers to help you

 

If it is OK with you.

Group meeting
  • Meet with you to see how you are going

 

 

Green tick

Good reasons for your team to work together

Working together

Everyone has a different role to support you to reach your goals.

Person with goals

A goal is something you want and take steps to reach.

Man smiling

Each person can share their ideas about what would help you to have good mental health.

Have a plan

Working together means you do not have to communicate the same information many times.

 

This can make your care plan clearer.

When teams do not work well together
Not working together

Some people with intellectual disability communicate with us that their teams do not work well together.

Person looking upset while talking to a health worker on the phone

When your team does not work together well you might have to repeat the same information.

Plan

You might also have mental health care plans that are

  • Hard to understand

 

or

 

  • Have different information
Not listening to someone who is talking

When your team does not work together well you might have trouble getting the best support for your mental health.

Idea

Below are some ideas for how you and your team can work together to best support you.

How you and your team can work together to support your mental health
Working together

You can let your mental health team know you would like them to work together more.

 

Below are some examples of what you can ask your team to let them know.

 

 

Two people sharing information

Share information about your health

 

You could ask your team to share information about your health.

Red cross

This means you do not have to keep giving this information to new mental health workers.

Two people sitting on different sides of a desk. One is a doctor and the other is a patient. Both look happy.

Mental health workers are people who work to help you with your mental health.

Like

Mental health workers will only share information if you or your guardian say it is OK.

No

It is OK if you do not want them to share some information.

Two people sharing information

Your mental health workers can also share information with your disability workers.

Two people communicating with each other

They can share information about how disability workers can help you practise skills that you learn in therapy.

Talking to someone you trust

Therapies are activities your mental health workers use to support your mental health.

Man smiling

Your mental health team can also share information about what activities could support your mental health.

 

 

Working together

Do assessments and manage your care together

 

You could ask your team to do assessments and manage your care together.

Doing an assessment

An assessment is when a mental health or disability worker asks you questions about you and your health.

 

They use this information to work out the best way to help you.

Four people sitting around a round table. One person is standing, leaning on the table with their left arm. The group are looking at sheets of paper on the table. Some people are looking at the same documents, others are looking at the documents independently.

Your team can also work together to manage your care.

Talking to someone you trust

This can involve someone you trust to support your treatments.

Discussing treatment

Treatments are things that can help you feel better.

 

Treatments can be therapies and medicine.

Medicine

Medicine is sometimes called medication or drugs.

 

Medicine can be in

  • A tablet

 

  • A pill

 

  • A drink

 

  • An injection
Health worker giving information

Your team can discuss

  • How you are going with your treatment

 

  • Whether they need to make any changes

 

 

Working together

Discuss your mental health care more often with you and each other

 

You could ask your team to discuss your mental health care more often.

 

This will make sure everyone in your team is up to date.

Email

Your mental health team could email information to

  • Your GP

 

  • Other members of your team
Seeing a health worker

A GP is the doctor that you see when

  • You are sick

 

  • Need a health check
Four people sitting around a round table. One person is standing, leaning on the table with their left arm. The group are looking at sheets of paper on the table. Some people are looking at the same documents, others are looking at the documents independently.

Your mental health team could arrange regular meetings.

 

The team could meet in person.

Video call

They could meet via teleconferencing.

 

Teleconferencing allows you to see and communicate with people online.

Video call

You can use programs like Zoom to teleconference.

 

You may also hear people call this telehealth.

Talking on the phone with a professional

The team could also meet on the phone.

Group of health workers

Different members of your team might be involved in different meetings.

Person speaking up

During these meetings you can say

  • If you are happy with your care

 

  • If you would like changes with your care
Working together

During the meetings your team can also let you and each other know how they are supporting you.

Three people bent over a table, looking at a large document spread out.

They can also plan your mental health care.

 

If something is not working a new plan can be made.

Notes

Your mental health workers could

  • Note down what happened at your appointment

 

  • Email these notes to your team
Mobile phone apps

You can ask your team about digital tools or an app to keep in contact.

 

Digital tools or apps are things that can make contact easier.

Being quiet

Discuss with your team which apps can make sure your information is kept private.

 

Privacy means other people cannot see or hear things about you that you do not want them to know.

Money

If you have a NDIS plan it is important to check if any extra meetings between your team members will come out of your NDIS budget.

ndis logo

NDIS is short for National Disability Insurance Scheme.

 

Your NDIS plan says what supports you need.

 

 

Plan

Have one care plan

 

Ask if your team could make a care plan together so all the information is

  • Clear

 

  • In one place
Two people writing down notes

If you cannot have one care plan you can ask your team to look at each plan.

 

Looking at each plan can make sure that your team know how you are being supported.

How working together can help in other ways
Four people sitting around a round table. One person is standing, leaning on the table with their left arm. The group are looking at sheets of paper on the table. Some people are looking at the same documents, others are looking at the documents independently.

Below are some examples of how working together with your team can also help in other ways.

 

 

Talking to someone you trust

More support at home with your care plan

 

Ask if someone you trust could come to an appointment with your mental health worker.

Two people sitting on different sides of a desk. One is a doctor and the other is a patient. Both look happy.

Mental health workers can work with the person you trust.

Person who knows

This means the person you trust can

 

  • Know about your care plan
Person providing support
  • Support you to use the skills you learn
Medicine
  • Support you to take your medicine
Person with a question
  • Help you with any questions you might have about your treatment
Easy Read sheet

There is also a sheet you can use to help plan how your team will work together.

 

You can look at the Working together sheet with someone you trust if you want.

Person using the internet

You can download the Working together planning sheet here https://idmhconnect.health/working-together-your-mental-health-team

Two people sitting on different sides of a desk. One is a doctor and the other is a patient. Both look happy.

You can then work through the sheet with your GP and mental health workers.

 

 

Hospital

Making sure you have support in hospital and after you go home

 

If you have to go to hospital for your mental health someone you trust can visit you in hospital if you like.

Four people sitting around a round table. One person is standing, leaning on the table with their left arm. The group are looking at sheets of paper on the table. Some people are looking at the same documents, others are looking at the documents independently.

They can be involved in discussions about your mental health care.

Communication

If you feel you need more support or have concerns you can communicate with  

  • Your doctor

 

  • Nurses

 

  • Patient Liaison Officer
A person standing with their arms next to their body. They  are smiling.  They are wearing a blue short sleeve shirt with a white name badge near the collar.

A Patient Liaison officer works in a hospital.

 

A Patient Liaison Officer can

  • Answer your questions

 

  • Help you with any concerns you have about your stay in hospital
Health workers in a hospital

Before you leave hospital if you want you can ask the mental health workers at the hospital to

Talking on the phone with a professional
  • Speak to people who will support you when you go home

 

  • Keep in contact with you about your care when you go home
Person working on a computer

For more information about leaving hospital visit Moving on from services https://www.idmhconnect.health/moving-services/ER

Easy Read sheet

You can also use this discharge planning checklist to help you when you leave hospital https://idmhconnect.health/my-easy-read-discharge-plan

 

 

Centre is open

Making sure you have support when moving to a new mental health service or worker

 

Below are examples of what you might ask your current mental health worker if you are moving to a new service. 

Two people sitting on different sides of a desk. One is a doctor and the other is a patient. Both look happy.

Can you communicate with my new mental health worker?

Four people sitting around a round table. One person is standing, leaning on the table with their left arm. The group are looking at sheets of paper on the table. Some people are looking at the same documents, others are looking at the documents independently.

Can I meet with you and my new mental health worker together?

Talking on the phone with a professional

Can I keep in contact with you when I start with my new mental health worker?

Two people sharing information

Can you share information about my mental health with my new mental health worker?

 

People can only share information if you say this is OK.

Person working on a computer

For more information about moving to a new mental health service go to Moving on from services  https://www.idmhconnect.health/
moving-services/ER

 

 

Person who knows

Help health and disability workers learn more about

  • Intellectual disability

 

  • How to help you best

Working together

You can suggest your team talk to each other about how to provide the best care for you.

Doctor on the phone

Some mental health workers can ask specialist intellectual disability mental health workers about how to help you best.

Health worker

Specialists are people who know a lot about intellectual disability.

Person using the internet

You can let your mental health team know they can find out more in Services for mental health. 

 

For more information about Services for mental health go to https://www.idmhconnect.health/i-am-person-ID/services-mental-health

Screen capture of the Wordlist on the Intellectual Disability Mental Health Connect website.

There are some tricky words on this Easy Read page.

 

For more information about these words go to https://www.idmhconnect.health/word-list