Your first appointment
![Group of health workers](/sites/default/files/styles/easy_read/public/media-image/health%20workers.png?itok=qEPf7qeD)
Your GP might have suggested you see a
- Psychiatrist
- Psychologist
- Other mental health workers such as an occupational therapist
![Occupational therapist](/sites/default/files/styles/easy_read/public/media-image/occupational%20therapist.png?itok=_Hh8cjxV)
Occupational therapists support people to take part in daily activities and support them to learn new skills.
![Person in an office](/sites/default/files/styles/easy_read/public/media-image/Office%20Work.png?itok=iy0796IC)
For more information about these and other health workers go to https://www.idmhconnect.health/mental-health-services-health-workers/ER
![List](/sites/default/files/styles/easy_read/public/media-image/List.png?itok=ukA8WgRR)
For a list of questions you might want to ask when finding a new mental health worker go to
https://www.3dn.unsw.edu.au/sites/default/files/
documents/3DN_Questions_Community_ERv1.pdf
Intake session
![Group of people having a meeting](/sites/default/files/styles/easy_read/public/media-image/intake%20session%20.png?itok=SozLnyJ4)
Before you start seeing a health worker you might have what is called an intake session.
![Health worker giving information](/sites/default/files/styles/easy_read/public/media-image/Give%20information.png?itok=e5-rIB0m)
An intake session helps the mental health worker to find out
- A bit about you
- What is happening for you now
- Whether the mental health worker or service will be right for you
![Talking to someone you trust](/sites/default/files/styles/easy_read/public/media-image/Social%20work.png?itok=FeHvPhZw)
You can have someone you trust with you during an intake session.
![Person thinking](/sites/default/files/styles/easy_read/public/media-image/Think8.png?itok=2yjYaB3x)
You can get ready for an intake session by thinking about what you want to tell the mental health worker.
![Notes](/sites/default/files/styles/easy_read/public/media-image/notes%20.png?itok=zshEdCTr)
You can also get ready by noting down any questions you might have.
You can ask someone to help you.
![Two people talking and writing down notes](/sites/default/files/styles/easy_read/public/media-image/Market%20research.png?itok=KxP02KyI)
During an intake session the mental health worker will ask you questions.
They might ask you
![Person pointing to themself](/sites/default/files/styles/easy_read/public/media-image/Me%20woman7.png?itok=5Fs-fxHu)
- Information about yourself
For example who you live with.
![Supporting person with mental illness](/sites/default/files/styles/easy_read/public/media-image/mental%20illness%20support.png?itok=mkRCDZzw)
- What you are experiencing
- What you want help with
- If you have had support for your mental health before
![Two people discussing medication](/sites/default/files/styles/easy_read/public/media-image/medication.png?itok=LjGasQI8)
- If you have any medical conditions
- If you are taking any medication
- If you are seeing any other doctors
What happens next
![Next steps](/sites/default/files/styles/easy_read/public/media-image/next%20steps.png?itok=AyITZnm2)
After an intake session you might make an appointment for an assessment session.
![Working together](/sites/default/files/styles/easy_read/public/media-image/multidisciplinary.png?itok=AeQOJ2yv)
After the intake session the mental health worker might need to discuss with someone they work with if the service is right for you.
![Person with a question](/sites/default/files/styles/easy_read/public/media-image/Question%204.png?itok=Goh4fu2f)
The mental health worker might say the service is not right for you.
If this happens you can ask the mental health worker why.
![Choosing between many options](/sites/default/files/styles/easy_read/public/media-image/You%20choose2.png?itok=2dxxnta3)
You can also ask the mental health worker to suggest another service that could help you.
![Seeing a health worker](/sites/default/files/styles/easy_read/public/media-image/GP%20%28visiting%20your%20GP%29%20.png?itok=ZcdyuJXI)
You can go back to your GP who can suggest another mental health worker.
Tips
![Scared person](/sites/default/files/styles/easy_read/public/media-image/Scared%202.png?itok=K8Q402uf)
It is normal to feel nervous in waiting rooms.
To be nervous is when people feel worried about something that is happening or might happen.
![Two people sitting outside](/sites/default/files/styles/easy_read/public/media-image/in%20nature%20worried.png?itok=D4UWG8uW)
If you feel nervous after you check in with the service you can wait somewhere else.
You might wait
- Outside
![Car](/sites/default/files/styles/easy_read/public/media-image/Car.png?itok=APPH0N3-)
- In the car if it is close by
![Talking on the phone with a professional](/sites/default/files/styles/easy_read/public/media-image/support%20line%20.png?itok=db9i5PfR)
Ask the person at the check in to call you when the mental health worker is ready to see you.
![Person confused](/sites/default/files/styles/easy_read/public/media-image/Confused.png?itok=CPZyT0J2)
If you do not understand something the health worker says it is OK to speak up.
![Person with a question](/sites/default/files/styles/easy_read/public/media-image/Question%204.png?itok=Goh4fu2f)
You can ask the mental health worker to
- Repeat what they said
- Communicate it in another way
![Confused man](/sites/default/files/styles/easy_read/public/media-image/cofused%202%20.png?itok=V2hev2Sr)
Let the mental health worker know if you think you will have trouble getting to your appointment.
![Safe home to live](/sites/default/files/styles/easy_read/public/media-image/safe%20place%20to%20live%20.png?itok=QcLc06FO)
The mental health worker might be able to see you in your home.
![Emergency](/sites/default/files/styles/easy_read/public/media-image/emergancy%20.png?itok=3cDFzI_n)
If you need to go to the emergency department at a hospital, a nurse will see you soon after you arrive.
![Nurse asking questions](/sites/default/files/styles/easy_read/public/media-image/nurse%20questions.png?itok=jYRgD_fD)
The nurse will ask you
- How you are feeling
- What is wrong
![Waiting room](/sites/default/files/styles/easy_read/public/media-image/Waiting%20Room%20.png?itok=hd00hG5f)
You might have to wait a while to see a doctor.
![Loud noise](/sites/default/files/styles/easy_read/public/media-image/Noise.png?itok=_HeikLWo)
The noise in the emergency department might worry you.
If you want to you can ask the nurse if there is somewhere quiet you can sit.
![Scared person](/sites/default/files/styles/easy_read/public/media-image/frightened%20.png?itok=acUk7vK2)
You might feel stressed or afraid if you need to go to the emergency department.
It is normal to feel afraid.
![Health workers in a hospital](/sites/default/files/styles/easy_read/public/media-image/Place%20Hospital.png?itok=I5mOeKpb)
You can let the nurse or doctor know if you are afraid.
The nurse or doctor will try to make you feel comfortable.
![Person with a question](/sites/default/files/styles/easy_read/public/media-image/Question%204.png?itok=Goh4fu2f)
You can ask the nurses and doctors
- What is going to happen now
- How long will I have to wait
![Person providing support](/sites/default/files/styles/easy_read/public/media-image/Peer%20Support%201c.png?itok=hk8LKGXh)
Below is a list of websites and sheets to support you for your first appointment.
![Person using the internet](/sites/default/files/styles/easy_read/public/media-image/Claim%20Online.png?itok=nNIw0kYt)
For more information about
- Mental health treatment plans go to https://www.healthdirect.gov.au/mental-health-treatment-plan
- Seeing your GP go to https://www.healthdirect.gov.au/talking-to-your-doctor-gp-about-mental-health
![List](/sites/default/files/styles/easy_read/public/media-image/List.png?itok=ukA8WgRR)
For a list of questions you might want to ask when finding a new mental health service in the community go to https://www.3dn.unsw.edu.au/sites/default/files/
documents/3DN_Questions_Community_ERv1.pdf
![Screen capture of the Wordlist on the Intellectual Disability Mental Health Connect website.](/sites/default/files/styles/easy_read/public/media-image/Wordlist.png?itok=nAL2D_c3)
There are some tricky words on this Easy Read page.
For more information about these words go to
https://www.idmhconnect.health/word-list